Your information, handled with care.

Information you provide

When you submit an enquiry or consultation request, we may collect your name, email address, telephone or WhatsApp number, business or organisation details, requested service, project description, meeting preferences, and information you choose to include. Consultation forms may request additional business context to help us prepare.

Website and acquisition information

The website may record page views, selected calls to action, case-study views, enquiry and consultation steps, WhatsApp link clicks, referring page, landing page, and campaign parameters such as UTM source and campaign. A random browser identifier and campaign attribution details may be stored in your browser’s local storage to help distinguish first and later visits. This is not intended to identify you by name until you choose to submit information.

Why we use the information

• To respond to enquiries and arrange consultations.
• To record and manage prospective-client relationships and relevant follow-up.
• To understand which pages and acquisition channels help people discover RRA.
• To protect forms and services from abuse, troubleshoot errors, and maintain security.
• To meet applicable legal obligations and resolve legitimate disputes.

Storage, access and sharing

Information submitted through this website is processed by RRA’s application and business systems, including its hosted database and website infrastructure providers. Access should be limited to people who need the information to handle enquiries, deliver agreed services, or maintain the systems. We do not sell personal information. We may share limited information with service providers used to operate the website or arrange a meeting, or where disclosure is required by law.

Retention and your choices

We retain enquiry and client-related information for as long as reasonably needed for the business relationship, operational records, security, and legal obligations, and review it for deletion when it is no longer required. You can clear this website’s local storage through your browser settings. You may also contact us to ask what information we hold about you, request a correction, or ask for deletion, subject to applicable legal and operational requirements.

Security and updates

We use reasonable technical and organisational measures to protect information, but no website or transmission method can be guaranteed completely secure. We may update this notice as our services and practices change. The current version will be published on this page.

Contact

For privacy questions or requests, contact appear@rraconsults.com and include enough detail for us to understand your request. Please do not send passwords or other highly sensitive information through the public enquiry form.